CapacitiesDocs
    • Getting started
    • Creating new objects
    • Create a network of notes
    • Working with tags
    • Define your own object types
    • Using the editor
    • Save content from your phone
    • Tags vs. collections
    • Sharing in a knowledge graph
    • More tutorials
    • AI Assistant
    • Task Management
    • Task actions
    • Queries
    • Calendar Integrations
    • Web Extension
    • Integrations
    • Object types
    • Blocks
    • Properties
    • Organizational structures
    • Views
    • Search & Command Palette
    • Navigation
    • Bulk Actions
    • Object menu
    • Dates and daily notes
    • User interface
    • Page layouts
    • Import
    • Exports and Backups
    • Templates
    • Block-based linking
    • Unlinked Mentions
    • Offline Support
    • Shortcuts
    • Account
    • Glossary
    • Mobile App
    • Tablet App
    • Account & Billing
    • Editing & Content
    • General
    • Community
    • Data protection
    • Collaboration
    • General FAQs
    • Impressum
    • Announcements
    • Capacities API
    • X-Callback-URLs
    • Contribute
    • Responsible Disclosure
Help & Questions

Account & Billing

Questions about your Capacities account, subscriptions, storage, and data management.

Find answers to common questions about managing your Capacities account, subscriptions, and data.

Login & Access

  • I'm unable to login. What can I do?
  • How can I merge two accounts?

Subscriptions & Billing

  • Where can I cancel my subscription?
  • What happens to my content if I cancel a paid subscription?
  • Do I need to input credit card details to start my free trial?

Storage & Data

  • What is the storage limit on my account?
  • How can I delete my account and associated data?
  • I want to know what data you stored about me?
  • How can I remove all existing content in Capacities and start again?

Help and Questions

Find answers to common questions about Capacities.

Cancel Paid Subscription

If you downgrade your account from Pro or Believer to Basic, you may be wondering what happens to the content created by features only available on the paid tier, such as queries and block-based references.

Table of Contents

  • Login & Access
  • Subscriptions & Billing
  • Storage & Data

Community

  • Capacities Website
  • Give Feedback
  • Join Discord
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